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Join the City Cleaning Team
Account Manager Dunedin
We’re on the lookout for an experienced Account Manager to join the City Cleaning team in Dunedin.
If you’re someone who enjoys leading teams, building strong client relationships, and delivering high-quality service — we’d love to hear from you.
The Role Snapshot
Location:
Dunedin, Otago/Southland
Job Type:
Full-time (Permanent)
You'll manage key client accounts, lead site teams, and drive service excellence across multiple locations.
This is a hands-on leadership position where you'll spend significant time on-site, coaching supervisors, building client relationships, and solving operational challenges.
What You’ll Be Doing
Your day-to-day cleaning duties will include (but aren’t limited to):
Lead and develop site supervisors and cleaning teams across the Otago/Southland region
Build strong client partnerships and act as the primary point of contact across our southern clients
Oversee service delivery, quality standards, and contract compliance
Manage staffing, recruitment, training, and performance
Control account budgets, timesheets, and operational costs
Drive continuous improvement and identify growth opportunities
Ensure full health, safety, and environmental compliance
Support new contract implementations and operational transitions
What We’re Looking For
To be successful in this role, you’ll need:
Proven experience in account management or operational leadership (cleaning, facilities management, or service industries preferred)
Track record of successfully managing multi-site teams
Strong organisational and time-management capabilities
Excellent communication skills — you'll deal with everyone from cleaners to CEOs
Solid understanding of NZ health and safety requirements
Intermediate Microsoft Office skills
Full Class 1 NZ driver licence and legal right to work in NZ
Willingness to travel regularly across the Otago/Southland region
Why Join City Cleaning?
Great team, great people
Competitive salary package
Fully equipped company vehicle, mobile phone, and laptop
Comprehensive induction and ongoing management support
Work for a values-driven, NZ owned business that invests in its people
Make a real impact across a significant regional portfolio
Apply Now
Ready to join City Cleaning Services in a leadership role with real career progression?
Email your CV and Cover Letter to bridget.clarke@citycleaning.co.nz
Applications close: Sunday 29th March 2026
Pre-employment checks include reference and criminal conviction checks